29 May 2008
All PLDT and Smart subscribers had no internet connection and mobile services yesterday because of a large damage on Philippine Long Distance Telephone Co. (PLDT) digital fiber optic network serving Visayas and Mindanao. PLDT’s DSL (digital subscriber line) service reportedly went down in Southern Mindanao mid-morning yesterday. I think it started around 9AM here and up until 12midnight when I was still hoping for a miracle but to no avail until I slept there was no hope for internet connection. I had to ask hubby to post my entries somewhere else where there was internet connection obviously their service provider is not PLDT. The cellphone signal of Smart here in Davao City was lost for almost two hours according to the news. PLDT did not explain the reason for the damage in the digital fiber optic network. They apologized for any inconvenience that this has caused our valued subscribers. But still a lot were annoyed as business and work in various offices here were disrupted the whole day because there is no internet connection. I lost a task yesterday morning because of this trouble! Good thing when I woke up this morning and saw our modem blinking unlike the whole day yesterday where the lights were all static. PLDT said that its fixed line and data services and the mobile services of Smart Communications, including the fixed wireless service Smart Bro which was disrupted temporarily because of the digital fiber cable problem. Hope this would never happen again PLDT please!